WA Health system

Public hospital patient feedback

Patient/consumer liaison contacts at WA Health public hospitals and health services.

Metropolitan hospitals
 

Armadale Kalamunda Group (Armadale Hospital and Kalamunda Hospital)

Consumer Engagement/Liaison Department (external site)
Post: Consumer Liaison Office, PO Box 460, Armadale WA 6992
feedback form: AKG feedback form (external site)
Phone: (08) 9391 1153
Email: AKG_ConsumerLiaison@health.wa.gov.au
Website: Armadale Health Service (external site)

Fiona Stanley Hospital

Patient and Family Liaison Service (external site)
Post: Patient and Family Liaison, Fiona Stanley Hospital, Locked Bag 100, Palmyra DC WA 6961
Feedback form: FSH feedback form (health.wa.gov.au)
In-person: 8:30am-4:30pm, Main hospital building, ground floor near information/reception desk, 11 Robin Warren Drive, Murdoch
Phone: (08) 6152 4013
Email: FSHfeedback@health.wa.gov.au
General website: 
Fiona Stanley Fremantle Hospitals Group (external site)

Fremantle Hospital and Health Service

Patient and Family Liaison (external site)
Post: Patient and Family Liaison, Fremantle Hospital, PO Box 480, Fremantle WA 6959
Feedback form: FH feedback form (health.wa.gov.au)
Phone: (08) 9431 2787
Email: FHfeedback@health.wa.gov.au
In-person: 8:30am-4:30pm, Level 5, B Block, Alma Street, Fremantle
General website: 
Fiona Stanley Fremantle Hospitals Group (external site)

Joondalup Health Campus

Consumer Liaison Service (external site)
Post: Consumer Liaison Service, Joondalup Health Campus, PO Box 242, Joondalup WA 6919
Phone: (08) 9400 9672
Email: consumerliaison.jhc@ramsayhealth.com.au
General website: Joondalup Health Campus (external site)

King Edward Memorial Hospital

Consumer Liaison Service (external site)
Post: Consumer Liaison Service, Women and Newborn Health Service, PO Box 134, Subiaco WA 6904
Feedback form: KEMH feedback form (external site)
In-person: 8am-4pm, First floor, A block, King Edward Memorial Hospital
Phone: (08) 6458 1444 and ask to speak to someone in their Consumer Liaison Service
For Aboriginal Health Liaison Service call (08) 6458 2777
Email: WNHSCLS@health.wa.gov.au
General website: King Edward Memorial Hospital (external site)

Mental Health and Public Health Services (MHPHDS)

Consumer Liaison Service (external site)
Post: Consumer Liaison Service, Private Bag No 1, PO Claremont WA 6901, Reply paid 83619 (no stamp required)
Feedback form: MHPHDS feedback form (external site)
Phone: (08) 9242 9612 and ask to speak to someone in their Consumer Liaison Service
For Aboriginal Health Liaison Service call 0455 084 636
Email: MHPHDS.CLS@health.wa.gov.au

MHPHDS Dental Services

Post: Locked bag 15, Bentley Delivery Centre, WA 6983
Phone:
 (08) 9313 0555
Email: enquiries@dental.health.wa.gov.au
E-feedback: Consumer Feedback (external site)
General website:
Home | Dental Health Services, Government of Western Australia

Osborne Park Hospital

Consumer Liaison Service (external site)
Post: Consumer Liaison Service, c/o Sir Charles Gairdner Hospital, Locked Bag 2012, Nedlands WA 6009
Feedback form: OPH feedback form (external site)
In-person: 8:30am-4:30pm, Consumer Liaison Service, SCGH, Third floor A Block
Phone: (08) 6457 2867
Email: CLS@health.wa.gov.au
General website: Osborne Park Hospital (external site)

Peel Health Campus

Patient and Family Liaison (external site)
Phone: 9531 8000
Post: Patient and Family Liaison, Peel Health Campus
PO Box 2013, MANDURAH DC WA 6210
Email: PHC.Feedback@health.wa.gov.au
Online form: Peel Health Campus Feedback form (external site)
In-person: At the main reception ask to speak with the Patient and Family Liaison Officer (8am to 4pm, Monday to Friday)
General website: Peel Health Campus (external site)

Perth Children's Hospital

Child and Family Engagement Service (external site)
Post: Child and Family Liaison Service, Locked Bag 2010, Nedlands WA 6909
Feedback form: CAHS feedback form (external site)
In-person: 8:30am-4:30pm, Ronald McDonald Family Room, Ground Level, Perth Children’s Hospital
E-feedbackChild and Adolescent Health Service | CAHS - Feedback form (external site)
Telephone: (08) 6456 0032
Email: cahsfeedback@health.wa.gov.au
Website: Perth Children's Hospital (external site)

Rockingham General Hospital

Consumer Liaison Officer (external site)
Post: Rockingham Peel Group, PO Box 2033, Rockingham WA 6967
Phone: (08) 9599 4323 or (08) 9599 4632
Email: RGH.Feedback@health.wa.gov.au
In-person: At the main reception ask to speak with the Consumer Liaison Officer (available at Rockingham General Hospital only)
General website: Rockingham Peel Group (external site)

Royal Perth Bentley Group (Royal Perth Hospital and Bentley Hospital)

RPH Consumer Engagement/Liaison department (external site)
Bentley Consumer Engagement/Liaison department (external site)
Post: Patient Experience Department, Royal Perth Bentley Group, PO Box X2213 GPO Perth, Perth WA 6847
Feedback form: RPBG feedback form (external site)
Phone: (08) 9224 1637
Email: RPBG.feedback@health.wa.gov.au
General website: Royal Perth Hospital (external site) and Bentley Health Service (external site)

Sir Charles Gairdner Hospital

Consumer Liaison Service (external site)
Post: Consumer Liaison Service, c/o Sir Charles Gairdner Hospital, Locked Bag 2012, Nedlands WA 6009
Feedback form: SCGH feedback form (external site)
In-person: 8:30am-4:30pm, Consumer Liaison Service, SCGH, Third floor A Block
Phone: (08) 6457 2867 and ask to speak to someone in their Consumer Liaison Service 
For Aboriginal Health Liaison Service call (08) 6457 6355
Email: CLS@health.wa.gov.au
General website: Sir Charles Gairdner Hospital (external site)

St John of God Midland Public Hospital

Post: Patient Experience Team, PO Box 1254, Midland WA 6936
Phone: (08) 9462 4000
Email: MI.patientexperienceteam@sjog.org.au
Online feedback form: Contact us (sjog.org.au)
General website: St John of God Midland Public Hospital (external site)

Regional hospitals
Health services
Last reviewed: 11-10-2023

This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.

See also