Aishwarya’s CARE Call

• Aishwarya’s CARE Call is a 3-step process for patients, carers and family members to use if they are worried they, or a person they care for, are getting sicker in hospital
• Tell someone if you or your loved one gets sicker while in hospital
• You know yourself or the person you care for best
• Hospital staff will listen to you

Aishwarya’s CARE Call is the process in all WA public hospitals for you as a patient, carer or family member to use if you are worried you or the person you care for is getting sicker whilst in hospital.

The 3-step process is in place to ensure the nurses and doctors caring for you are aware of any changes to your health.

You know yourself or your loved one best. Follow the steps below if you, or the person you care for gets sicker while in hospital.

Step 1 – If you are worried about a change in your condition or the person you care for, tell a nurse or staff member.

Step 2 – If you are still worried, tell a senior nurse or staff member.

Step 3 – If your concern is urgent you can call your hospital’s Aishwarya CARE Call line or use the dedicated Aishwarya’s CARE Call phone installed in some emergency departments.

Each hospital has a different CARE Call phone number which will direct you to a dedicated senior staff member who will listen to your worries and concerns and action these urgently.

Ask a staff member at your hospital for the phone number where you are staying.

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This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.