Leadership and management – Domain 3
Leadership and management – Domain 3
This domain covers the knowledge and skills required to support strategic growth and capacity building within the clinical speciality of palliative care.
3.1. Management and supervision
The following learning items relate to National Palliative Care Standard 9.
| Learning items |
Resources |
Foundation
3.1.1. Working within health care teams
3.1.2. Exploring team building strategies
3.1.3. Identifying stressors that impact on health care teams
3.1.4. Working with and developing volunteers
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Consolidation
3.1.5. Introduction to leadership and management in health care services and organisations
3.1.6. Introduction to managing resources and budgets/funding
3.1.7. Managing people (supervisory roles) and conflict resolution
3.1.8. Managing and/or leading health care teams:
- team building
- formal strategies to debrief/reflect on practice
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Speak to your health service entity or employer for professional development opportunities relevant to 3.1 consolidation
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Extension
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3.1.9. Managing people:
- staff
- health care teams
- volunteers
- human resource management
- job and work design
- performance management
- conflict resolution
- prevention of health professional and staff psychological morbidity and burn out
- supporting health professionals providing palliative care to children infrequently
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Prevention of health professional and staff psychological morbidity and burn out
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3.1.10. Managing organisations:
- information management
- data management
- financial management
- funding models (e.g. activity based funding)
- contract management
- business planning
- project management
3.1.11. Contemporary management theories in health services
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Speak to your health service entity or employer for professional development opportunities relevant to 3.1 extension
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3.2. Strategic planning and service development
The following learning items relate to National Palliative Care Standard 7 and 8.
| Learning item |
Resources |
Foundation
3.2.1. Historical development of end-of-life care and palliative care
3.2.2. Population-based approach and equity and access to care
3.2.3. Implications of funding for contemporary care delivery
3.2.4. Palliative care as a human right
3.2.5. Consumer partnerships in service development and design
3.2.6. Consumer partnerships with special needs and marginalised groups
3.2.7. Consumer involvement in organisational operation
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Consolidation
3.2.8. Contemporary end-of-life and palliative care
3.2.9. Service design which responds to changing population needs
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3.2.10. Use of outcome measures in service development
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Clinical leadership workshops (external site)
University of Wollongong Australia – Palliative care outcomes collaboration (PCOC)
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3.2.11. Health policy implications
3.2.12. Service design that supports equity and access
3.2.13. Organisational and clinical governance
3.2.14. Integrative health care
3.2.15. Supporting service and organisational change management
3.2.16. Engaging consumers in strategic planning and service development
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Extension
3.2.17. Building sustainable quality health services
3.2.18. Applying a population-based approach to service design and delivery
3.2.19. Establishing and maintaining organisational and clinical governance
3.2.20. Conducting and analysing health service needs assessments
3.2.21. Involvement in outcome measure collaborations and use of data in service improvement e.g. Palliative Care Outcomes Collaboration (PCOC)
3.2.22. Health policy development
3.2.23. Strategic engagement with consumers, carers and community groups including those with special needs
3.2.24. Networking, liaison and negotiation with health sector and other stakeholders
3.2.25. Leading and managing change and innovation within the service and across health care
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3.3. Safety, quality and risk management
The following learning items relate to National Palliative Care Standard 8.
| Learning item |
Resource |
Foundation
3.3.1. Applying safety, quality and risk management principles to practice
3.3.2. Using the continuous quality improvement cycle in practice
3.3.3. Standards for quality in health care including National Safety and Quality Health Service Standards, Palliative Care Australia Standards, Aged Care Quality Standards
3.3.4. Standards and Accreditation Standards
3.3.5. Medication safety in end-of-life care practice |
The learning items below are relevant to the entirety of 3.3 Safety quality and risk management.
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Consolidation
3.3.6. Integrating safety, quality and risk management into practice
3.3.7. Integrating relevant standards and frameworks into practice
3.3.8. Benchmarking in end-of-life and palliative care
3.3.9. Corporate and clinical risk management principles
3.3.10. Medication safety and minimising harm in palliative care practice
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Extension
3.3.11. Leading service-wide continuous quality improvement
3.3.12. Building and leading a culture change management
3.3.13. Provision of safe and high-quality end-of-life and palliative care
3.3.14. Applying corporate and clinical risk management strategies
3.3.15. Partnering with consumers and/or carers in quality improvement
3.3.16. Planning, implementing and evaluating operational strategies
3.3.17. Governance and quality improvement in medication management
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3.4. Workforce development and succession planning
The following learning items relate to National Palliative Care Standard 9.
| Learning items |
Resources |
Foundation
3.4.1. Personal values and beliefs and their impact on practice
3.4.2. Self-care, work-life balance, grief and bereavement
3.4.3. Professional development
3.4.4. Time management skills
3.4.5. Introduction to mentoring skills in the workplace:
- with students
- with other staff
- interdisciplinary
- inter-specialty
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For education and training opportunities relevant to Domain 3.4 Workforce development and succession planning, contact you health service entity or employer |
Consolidation
3.4.6. Building clinical and service capacity through:
- inter-specialty
- mentoring (formal and informal)
- identifying opportunities for end-of-life care education, training and clinical mentoring
- supporting the professional development of others
- strategies for individual self-care and team building
- developing teaching skills for use in education, training and clinical mentoring
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Extension
3.4.7. Creating and sustaining a culture that supports education and training:
- guidance and leadership in professional development identifying and supporting emerging clinical leaders and educators succession planning
3.4.8. Formal strategies for self-care at service level
3.4.9. Implementing and evaluating formal mentoring programs
3.4.10. Attracting and retaining specialist palliative care staff
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